When you are planning to get glass balustrades installed, you want to be sure that the supplier you source them from are credible and competent enough to provide you with the kind of solutions that meet your expectations and fit into your budget. Aside from this, there are a number of aspects you should be taking into account while choosing a glass balustrade supplier for your project, such as:
#1 Experience and Reputation
It’s important to look for a company that has been operating in the industry for a long time. They will have handled a larger number of jobs and will be more aware of the different types of solutions that will work in different settings. While experience matters, the reputation of the company also matters a great deal. Only a company that has been consistent with providing high-grade services will have a good reputation. This is why these two factors go hand-in-hand.
#2 Technical Expertise
The company that handles your project should also have expert designers and technicians on board. Cumulatively, they should work as a team and ensure that the project is handled expertly from a technical viewpoint. The company should be able to work closely with you, provide custom solutions and alternatives with quotes that fit into your budget. Many companies now provide CAD-based services, so the clients are able to see what their glass balustrades will look like, even before they are installed; this rules out the possibility of any surprises on delivery.
#3 High-Grade Materials & Installation
Only a credible company will show you samples of the materials that are going to be used in the installations. In spaces where it is required, they will use toughened and laminated glass of a specific thickness; they will also ensure that top quality stainless steel posts and hardware is used in the work. This adds to the stability, safety and longevity of the feature. The materials and design used will be in line with the existing building standards. Aside from this, experienced and well-established professionals will also focus on carrying out the installation in an expert manner. They will pay attention to detail and will never cut corners in their work.
A credible company will always provide guarantees for their work. This means they won’t compromise on the quality of the materials and workmanship they use, and will ensure the work is done right the first time around.
#5 Customer Service
While all these aspects are very important, it’s also important that the company you are dealing with provide excellent customer service. They should be proactive in their approach and should have the willingness and ability to provide customised solutions. You can judge what the standard of their customer service is, when you speak with them.
Check how promptly they respond to your query and send their representatives over to your location for further discussions about your project details. To a certain extent, this is also an indication of what you can expect from their customer service if you need any assistance even after project completion.
We at Quantum Frameless Glass are one of the leading companies in this space and have years of experience behind us. We have built a very strong reputation in the industry on the basis of the consistently high level, customised solutions we provide our customers. We work closely with you, offer suitable options and solutions at pricing that fits right into your budget. For any more information about our glass balustrades, call us at this number – 1300 282 248. You can also contact us using this online form.
Thanks for reading,
Quantum Frameless Glass Team
1300 282 248